You can return unused items within 30 days of delivery for a full refund of the product price, and we replace or refund anything that arrives damaged or defective. We want you to feel confident buying for your baby, so this policy is short and plain.
This policy covers our 5-Piece Silicone Baby Feeding Set and any of its pieces (suction bowl, divided plate, spoon and fork, snack cup, bib).
Eligibility
An item qualifies for a change-of-mind refund when all of the following are true:
If your return is approved, you can choose a refund to your original payment method or an exchange for another color or item, subject to availability.
We cannot refund the following:
Damage caused by misuse, such as cutting, boiling beyond the care instructions, or use as a toy
Normal wear, staining, or discoloration from food
Requests made more than 30 days after delivery
Questions about a return or a refund? Email support@btthrive.com
Last updated October 31, 2026.